Prior to the start of lessons or a special course, all students must be registered. We use the web-based provider ClassJuggler to keep our records. This can be accessed from the home page of our website, www.pghma.com.
To prepare new students for registration for lessons, we suggest families either enroll in one of our Pre-Twinkle Camps for young beginners, observe at least one lesson and possibly a group class (at no charge), or for established students, take a trial lesson ($30 fee).
A non-refundable Annual Family Registration Fee is charged for those in COMPREHENSIVE ENROLLMENT and LESSONS ONLY plans. The Annual Family Registration Fee is NOT assessed for occasional courses such as (but not limited to) Flex Plan, Associate Membership, Concerto Workshop, Collaborative Piano Workshop, Masterclass Series, Chamber Music Intensive Camp, Introductory Courses, Chamber Orchestra or Pre-Twinkle Camp.
At PMA we expect families to commit to one semester of lessons as a minimum to establish good working relationships among parent, student, and teacher. If for some reason things are not going well, it is possible to change teachers, change instruments, or withdraw before the second semester. Please let us know by December 15 if you want to make any changes for the second semester. If you choose to withdraw before the semester ends, we reserve the right to refund tuition already paid at our discretion, minus an administrative fee. For special courses (like CMIC, etc.), refunds are unlikely. Please discuss your situation with the administration.
Communication is Paramount:
We ask that you read every email we send so that you are aware of concerts, special projects, changes to the regular schedule, and new programs. Other places to gather information: our website, like our FaceBook page and Instagram. Your teacher is also a fine resource. If you are the parent of an older student and don’t attend lessons regularly, please make an extra effort to stay in touch with your child’s teacher to help support his/her musical activities. Please be sure to fill out your account as completely as possible so you are able to receive emails and text messages from ClassJuggler.
The year at PMA is divided into three parts: Semester One, Semester Two, and Summer. There are 18 weeks in each semester. There are 2 weeks of make ups scheduled for excused absences, one per semester. (Please see the explanation of “excused absence” under Absences.) There are three scheduled vacation weeks over the course of the year: one at Thanksgiving, one over the Winter Break, and one for Spring Break.
Those students in Book 3 and beyond are invited to play an audition for the faculty during Achievement Days, in place of one private lesson. Students receive comment sheets from the faculty members present at their audition and then discuss them with their private teacher at a subsequent lesson.
Summer lessons are arranged “a la carte” and scheduled only when teacher and student are both available. If a teacher is away for some or all of the summer, students are encouraged to take lessons with other available PMA teachers.
For occasional courses, schedules will be posted or emailed.
- COMPREHENSIVE ENROLLMENT: Tuition for the first and second semester includes the following: private lessons, instrument specific group classes, mixed instrument performance classes, group concerts, solo recitals and parent education. Tuition must be paid in full by the deadlines. For your convenience, you may choose to pay at the beginning of the school year (payment due by 9/10), by the semester (payments due by 9/10 and 2/10), or by the month (by the 10th of each month September through May). Discounts are extended to those who pay by the year or by the semester prior to the deadlines as well as for siblings or second instruments. For those who choose the monthly option, the full year’s tuition is divided into 9 EQUAL PAYMENTS and is NOT reflective of how many weeks are in a particular month. You may be assessed a late fee if your payment is not received by the deadline.
- LESSONS ONLY: Tuition for the first and second semester includes only private lessons, 18 per semester. Tuition must be paid in full by the deadlines. For your convenience, you may choose to pay at the beginning of the school year (payment due by 9/10), by the semester (payments due by 9/10 and 2/10), or by the month (by the 10th of each month September through May). Discounts are extended to those who pay by the year or by the semester prior to the deadlines as well as for siblings or second instruments. For those who choose the monthly option, the full year’s tuition is divided into 9 EQUAL PAYMENTS and is NOT reflective of how many weeks are in a particular month. You may be assessed a late fee if your payment is not received by the deadline. Students may elect to participate in recitals, concerts, or courses for an additional fee.
- FLEX PLAN: 10 lessons at a time are purchased for use at a mutually agreeable time for both teacher and student. Payment for the entire package is expected once the order is approved. These lessons do not expire. Students may elect to participate in recitals, concerts, or courses for an additional fee.
- ASSOCIATE MEMBERSHIP:Tuition includes instrument specific group classes, mixed instrument performance classes, group concerts, solo recitals and parent education. Payment for one semester at a time is expected once the order is approved.
During the summer session, students may register for private lessons and classes separately. Payment is expected in full upon acceptance of your order.
There are other discounts available, all of which are spelled out on our price list found on the Welcome Page of ClassJuggler.
If there is an overdue balance at the end of the semester or the summer session, we will ask you to pay it in full before continuing. You may pay by cash, check, Visa, Mastercard, Discover, Amex or using PayPal. There will be a $30.00 fee for NSF checks.
All billing questions should be referred to our Financial Administrator.
Payment for special programs offered occasionally (such as CMIC, etc.) is due upon receipt of the Statement Invoice unless otherwise specified.
If you are having problems paying your tuition, just talk to us.
Registered students must pay for all lessons for which you have contracted. There is a makeup week at the end of the each semester when ONE excused absence per semester can be made up. An excused absence is an illness or injury that you contacted the teacher about in advance, or a family emergency. VACATIONS, FIELD TRIPS, APPOINTMENTS, OR SPORTING EVENTS ARE NOT EXCUSED ABSENCES. If you know in advance that you have a scheduling conflict, you can talk to your teacher about the possibility of trading with another student at another time. Flex Plan students MUST give 24 hours notice when canceling a lesson that has already been scheduled or else that lesson is forfeited. THERE ARE NO MAKE UPS FOR SUMMER LESSONS since these lessons are scheduled only when teacher and student are both available. Please discuss this policy with your private teacher so that there is no confusion about absences.
If your teacher is absent, the lesson will be made up at a mutually agreed upon time or a substitute teacher will be provided. If no substitute is provided, the teacher is obligated to offer you three possible times for make-ups. If none will work for you, the lesson is forfeited.
Music education classes, ensembles, and occasional courses that are cancelled by PMA may be made up at the discretion of the school.
PMA rarely closes for bad weather. Unless you hear from your teacher personally, assume that we are open. If we are closed, we will put a message on our answering machine, social media, www.pghma.com, and on KDKA-TV, website and radio.
The Pittsburgh Music Academy does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Parents who participate in a Pre-Twinkle Camp automatically take part in a one-hour seminar discussing our philosophy and teaching methods, as well as some practical information on how to work successfully with a young student. In addition, we hold parent education sessions giving parents of new students important information on Suzuki philosophy, practicing at home, and how to play your child’s instrument well enough to be able to help him/her. For veteran parents, we occasionally offer special Parent Education Seminars on specific topics like practicing and recognizing progress. We have found that these sessions are extremely helpful for ensuring your child’s success and we strongly recommend that the parents of new students attend.
We recognize that all teachers don’t work well with all students and parents. Please feel that you can use some of your child’s lesson time to discuss any issues of concern to you, like practicing at home, motivation, or progress. If you feel like things still aren’t going well, there may come a time when you would like to change teachers. In order to show respect for all the parties involved, please speak to your current teacher first and then to the Academy Director. Contact another teacher ONLY after those steps have been taken.
The school reserves the right to suggest another teacher for a student under certain circumstances, such as scheduling conflicts. We may also provide a substitute teacher in case of a regular teacher’s absence.