2021-2022 School Year and Summer 2022 Policies

Registration and Annual Family Registration Fee:

All students taking courses through The Pittsburgh Music Academy must be registered in our customer database.  

  • Registration for lessons takes place twice per year AFTER you are assigned an instructor:
    • before the school year begins (for the entire school year)
    • before the summer session
      • Registration is available to new students at any time!
  • Registration for occasional courses must be completed for each course.

We use the web-based service ClassJuggler.  The portal can be found on the home page of our website, www.pghma.com.

COMPREHENSIVE ENROLLMENT and LESSONS ONLY students are assessed a non-refundable Annual Family Registration Fee.  The Annual Family Registration Fee is NOT assessed for occasional courses such as (but not limited to) Flex Plan, Associate Membership,  Concerto Workshop, Collaborative Piano Workshop, Masterclass Series, Chamber Music Intensive Camp, Introductory Courses, Chamber Orchestra, Pre-Twinkle Camp, or Musikgarten.

Communication is Paramount:

We communicate with you via

  • text
  • email
  • Facebook
  • Instagram
  • Website
  • Through your teacher
  • phone

Read everything and let us know if your contact information changes.

Calendar:

The year at PMA is divided into three parts:

  • Semester One
  • Semester Two
  • Summer

There are 18 weeks per semester for private lessons.  There is 1 make up week each semester.  (Please see the explanation of “excused absence” under Absences.) There are three scheduled vacation weeks over the course of the year: one at Thanksgiving, one over the Winter Break, and one for Spring Break.  Lesson times are arranged directly with your teacher.

Summer lessons are arranged “a la carte” and scheduled only when teacher and student are both available. If a teacher is away for some or all of the summer, students are encouraged to take lessons with other available PMA teachers.

Class schedules will be posted on the website and operate separately from the calendar.

Tuition and Payment:

  • COMPREHENSIVE ENROLLMENT: 
    • Tuition for the first and second semester includes the following: 
      • private lessons
      • instrument specific group classes
      • mixed instrument performance classes
      • group concerts
      • solo recitals
      • parent education  
    • Tuition must be paid in full by the deadlines.  You may pay
      • for the entire school year (payment due by 9/10),
      • by the semester (payments due by 9/10 and 2/10),
      • or by the month (by the 10th of each month September through May).  Payments are divided into 9 EQUAL PAYMENTS and do NOT REFLECT how many weeks are in a particular month. 
        • Discounts are extended to those who pay by the year or by the semester prior to the deadlines as well as for siblings or second instruments. 
        • You may be assessed a fee or lose a discount if your payment is late.
  • LESSONS ONLY: 
    • Tuition for the first and second semester includes only private lessons, 18 per semester. 
    • Tuition must be paid in full by the deadlines.  You may pay
      • for the entire school year (payment due by 9/10),
      • by the semester (payments due by 9/10 and 2/10),
      • or by the month (by the 10th of each month September through May).  Payments are divided into 9 EQUAL PAYMENTS and do NOT REFLECT how many weeks are in a particular month. 
        • Discounts are extended to those who pay by the year or by the semester prior to the deadlines as well as for siblings or second instruments.
        • You may be assessed a fee or lose a discount if your payment is late.
  • FLEX PLAN:  10 private lessons at a time are purchased for use at a mutually agreeable time for both teacher and student.  Payment for the entire package is expected once the order is approved.  These lessons do not expire.  Students may elect to participate in recitals, concerts, or courses for an additional fee.
  • ASSOCIATE MEMBERSHIP:  Tuition includes
    • instrument specific group classes
    • mixed instrument performance classes
    • group concerts
    • solo recitals
    • parent education
      • Payment for one semester at a time is expected once the order is approved. 
  • SUMMER:  students register for private lessons and classes separately.  Payment is expected in full upon acceptance of your order.  

Various discounts and specials are offered throughout the year.  Tuition may be prorated for those who join a session after it has begun.

Overdue balances must be paid before continuing to the next semester or summer.  We accept check, Visa, Mastercard, Discover, Amex or PayPal.  There is a $50.00 fee for NSF checks. 

Tuition for occasional courses (such as CMIC, etc.) is due upon notification of acceptance to the class or you may lose your spot in the class.   

All billing questions should be referred to our Financial Administrator. 

If you are having problems paying your tuition, talk to us.

Absences:

Registered students must pay for all lessons or classes in the session.

  • ONE excused private lesson absence per semester will be made up during make up week. An excused absence is an illness or injury that you contacted the teacher about in advance, or a family emergency. VACATIONS, FIELD TRIPS, APPOINTMENTS, OR SPORTING EVENTS ARE NOT EXCUSED ABSENCES. 
  • If you know in advance that you have a scheduling conflict, talk to your teacher about trading lessons with another student, taking the lesson online, or an asynchronous lesson.  The teacher is not obligated to make up more than one lesson per semester.  
  • FLEX PLAN students MUST give 24 hours notice when canceling a lesson that has already been scheduled or else that lesson is forfeited.
  • THERE ARE NO MAKE UPS FOR SUMMER LESSONS since these lessons are scheduled only when teacher and student are both available. 
  • Please discuss this policy with your private teacher so that there is no confusion about absences.  
  • There are no make ups for missed classes.

If your teacher is absent, the lesson will be made up at a mutually agreed upon time or a substitute teacher will be provided.  If no substitute is provided, the teacher is obligated to offer three possible times for make-ups.  If none will work for you, the lesson is forfeited or arrangements can be made for an asynchronous lesson. 

Occasional courses that are cancelled by PMA may be made up at the discretion of the school.

Inclement Weather and Pandemics:

Classes and lessons may need to move online if travel is dangerous or if health mandates or conditions dictate.  Learn how your teacher prefers to deliver online lessons and where to find links to classes.

If we are closed, we will put a message on our voicemail, social media, website, and on KDKA-TV, website and radio.

Non-Discrimination:

The Pittsburgh Music Academy does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Troubleshooting:

You can use some of the lesson time to discuss any concerns.  If there is trouble, speak to your current teacher and/or the Academy Director. 

The school reserves the right to suggest another teacher for a student under certain circumstances.  We may also provide a substitute teacher in case of a regular teacher’s absence.

Withdrawal and Changes to Registration:

We expect students to commit to a full session of lessons.  

  • It is possible to make changes to your current registration by contacting the office by phone or email.  Once a session begins, this is the ONLY way to make changes.
  • If you choose to withdraw before a session ends, we reserve the right to refund tuition already paid at our discretion, minus an administrative fee. 
  • For occasional courses (like Flex Plan, Associate Membership,  Concerto Workshop, Collaborative Piano Workshop, Masterclass Series, Chamber Music Intensive Camp, Introductory Courses, Chamber Orchestra, Pre-Twinkle Camp, or Musikgarten, etc.) refunds are unlikely.

Media Release:

Registration gives PMA permission to use images of its clients in any of its promotional material, either in print or on social media.  You may opt out with a written request.